Legal
Privacy Policy
Last updated: August 19, 2026
1. Overview
Zauq Agency ("we", "us", "our") is a digital design and branding studio operating from the United States and India. This Privacy Policy explains what information we collect when you visit zauq.agency or engage our services, how we use it, and the choices you have. By using our website, you agree to the practices described here.
2. Information We Collect
- Contact details you voluntarily provide through our contact, quote, or project inquiry forms - such as your name, email address, phone number, company, and project brief.
- Blog submissions - including article drafts, author names, biographies, and any media you share for publication.
- Portfolio assets uploaded through our dashboard - including project images, case study files, and testimonials you publish as an administrator.
- Account credentials - your email and password when you create an account to access the dashboard. Passwords are hashed and never stored in plain text.
- Usage data - anonymized analytics such as pages visited, device type, and general location, used to improve the site experience.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare proposals or quotes.
- Deliver the branding, web, and design services you request.
- Review, edit, and publish blog articles and portfolio entries you submit.
- Communicate with you about projects, invoices, and scheduling.
- Improve our website, services, and content based on how visitors use them.
- Comply with legal obligations and protect against fraudulent activity.
4. How We Share Your Information
We do not sell your personal information. We share data only with trusted service providers who help us operate - for example hosting, email delivery, and analytics platforms - and only under contracts that require them to protect your information. We may also disclose information when required by law or to protect our rights.
5. Data Retention
We keep your information only as long as needed to provide our services and respond to your requests. Contact submissions, quote requests, and blog drafts are retained for up to 24 months after our last interaction, after which they are deleted. Account data is removed when you close your account.
6. Cookies
Our website uses essential cookies to keep you signed in and analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser settings without affecting core functionality.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information. To exercise any of these rights, email us at contact@zauq.agency and we will respond within 30 days.
8. International Transfers
Because we operate across the United States and India, your information may be processed in either country. We take steps to ensure it is protected to a consistent standard regardless of location.
9. Security
We use industry-standard measures to protect your information, including encrypted transmission (HTTPS), hashed passwords, and role-based access controls. No method is fully secure, but we work to keep your data safe.
10. Changes to This Policy
We may update this Privacy Policy as our services evolve. Material changes will be posted on this page with an updated revision date. Continued use of the site after changes take effect means you accept the revised policy.
11. Contact
If you have questions about this Privacy Policy or how your data is handled, contact us at contact@zauq.agency.